Privacy Policy

How we collect, use, and protect your personal data.

Last updated: 16/02/2026

1. Introduction

SiteCherish ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

SiteCherish is the Data Controller for personal data collected through our website and services.

Contact: billy.sawyer@sitecherish.co.uk

Address: 17 Warrels Avenue, Leeds, UK, LS13 3NZ

3. What Data We Collect

We may collect the following personal data:

  • Contact information: name, email address, phone number, business name
  • Payment information: bank details, billing address (processed securely via our payment provider)
  • Project information: content you provide for your website, correspondence about your project
  • Technical data: IP address, browser type, pages visited (via analytics if enabled)

4. How We Use Your Data

We use your data to:

  • Provide our web design and hosting services
  • Communicate with you about your project
  • Process payments
  • Send important service updates
  • Comply with legal obligations
  • Improve our services

5. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract: To perform our contract with you (providing services)
  • Legitimate interests: To improve our services and communicate with you
  • Legal obligation: To comply with tax and accounting requirements
  • Consent: For marketing communications (where applicable)

6. Data Sharing

We may share your data with:

  • Hosting providers: To host your website (e.g. Netlify)
  • Payment processors: To process payments securely
  • Domain registrars: To register domains on your behalf
  • Professional advisors: Accountants, lawyers (if required)

We do not sell your personal data to third parties.

7. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

  • Active clients: For the duration of our relationship
  • Former clients: 6 years after end of contract (for legal/tax purposes)
  • Enquiries that don't proceed: 12 months

8. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data (subject to legal obligations)
  • Restriction: Request we limit how we use your data
  • Portability: Request your data in a portable format
  • Object: Object to processing based on legitimate interests

To exercise these rights, email us at billy.sawyer@sitecherish.co.uk. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including secure hosting, encrypted communications (HTTPS), and limited access to personal data.

10. Cookies

Our website does not use cookies or any third-party tracking scripts. We do not use analytics services that track your browsing behaviour. We believe in respecting your privacy online.

11. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO):

Website: ico.org.uk

Phone: 0303 123 1113

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

13. Contact Us

For any privacy-related questions: